Privacy Policy
Privacy Policy
Last updated: 19th March 2024
1. Introduction
1.1 We, The Dental Practice, are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we act as a data controller with respect to the personal data of our website visitors and service users, where we determine the purposes and means of processing that personal data.
1.3 We use cookies on our website. When you first visit our website, we will ask you to consent to our use of cookies, except those strictly necessary for the provision of our website.
1.4 In this policy, “we”, “us”, and “our” refer to The Dental Practice.
2. How We Use Your Personal Data
2.1 In this Section 2, we have set out:
(a) the general categories of personal data that we may process;
(b) in relation to personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process usage data about your use of our website and services. This data may include part of your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, as well as information about the timing, frequency, and pattern of your website use. This data is collected via Google Analytics and processed for analysing website usage. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
2.3 We may process information contained in any enquiry you submit to us regarding services (“enquiry data”) for the purposes of offering, marketing, and selling relevant services to you. The legal basis for this processing is consent.
2.4 We may process any of your personal data identified in this policy where necessary for the establishment, exercise, or defense of legal claims, or to protect your vital interests or the vital interests of another natural person. The legal basis for this processing is our legitimate interests in the protection and assertion of our legal rights, your legal rights, and the legal rights of others.
2.5 We may process any of your personal data identified in this policy where necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
2.6 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
2.7 Please do not supply any other person’s personal data to us unless we prompt you to do so.
3. Automated Decision-Making
3.1 We will not use your personal data for the purposes of automated decision-making.
4. Providing Your Personal Data to Others
4.1 We may disclose your personal data to any member of our group of companies (our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes and on the legal bases set out in this policy.
4.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise, or defense of legal claims.
4.3 We may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
5. International Transfers of Your Personal Data
5.1 The hosting facilities for our website are situated in The Netherlands.
6. Retaining and Deleting Personal Data
6.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.2 We will retain your personal data for a maximum period of 10 years.
6.3 We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
7. Security of Personal Data
7.1 We will take appropriate technical and organizational precautions to secure your personal data and prevent the loss, misuse, or alteration of your personal data.
7.2 We will store all your personal data on secure servers and in secure manual record-keeping systems.
7.3 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
8. Amendments
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Your Rights
9.1 Your principal rights under data protection law include the right to access, rectification, erasure, restriction of processing, objection to processing, data portability, and the right to withdraw consent.
9.2 You may exercise any of your rights in relation to your personal data by emailing [email protected] or by telling us in person.
10. Third Party Websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
11. Personal Data of Children
11.1 Our website is targeted at persons over the age of 18.
11.2 If we have reason to believe that we hold personal data of a person under that age in our website database, we will delete that personal data.
12. Updating Information
12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
13. Acting as a Data Processor
13.1 In respect of Google Analytics data, we act as a data processor. Our legal obligations as a data processor are set out in the contract between us and the relevant data controller.
14. About Cookies
14.1 Cookies Policy:
14.1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
14.1.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
14.1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
14.1.4 We use cookies for various purposes, including to:
(a) enable our website to operate properly;
(b) analyse the use of our website;
(c) store your preferences in relation to the use of cookies;
(d) help us prevent fraud and improve the security of our website;
(e) help you use our website more efficiently and effectively;
(f) personalise and enhance your online experience.
14.1.5 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:
(a) Chrome – https://support.google.com/chrome/answer/95647?hl=en
(b) Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(c) Opera – http://www.opera.com/help/tutorials/security/cookies/
(d) Safari – https://support.apple.com/kb/PH21411
(e) Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
14.1.6 Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
15. Our Details
15.1 This website is owned and operated by The Dental Practice.
15.2 Our address is The Dental Practice, St Publius Square, Floriana FRN1443, Malta.
15.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.